Refund policy
All products sold by Hardwired Trade Co. are digital products delivered electronically. Because customers receive access to downloadable files shortly after purchase, all digital product sales are generally final once the digital content has been delivered or made available for download.
We do not offer returns or exchanges for change of mind, accidental purchases, or failure to review the product description before purchasing.
If there is a problem with your order, we want to make it right. Please contact us if:
• You received the wrong files
• A file is corrupted or will not open
• Your download link does not work
• You were charged more than once for the same purchase
• Files listed as included with your purchase are missing
We may provide replacement files, technical assistance, or a refund when appropriate based on the circumstances.
Nothing in this policy limits any rights or remedies that cannot be waived under applicable law.
Digital Product License
Purchases are licensed to the original purchaser for their own use. Hardwired Trade Co. digital products may not be resold, redistributed, shared, copied for distribution, or uploaded to another website, marketplace, file-sharing service, or digital platform.
Questions or Order Issues
If you experience a problem with your purchase, please contact Hardwired Trade Co. through the Contact page on our website and include your order number and a description of the issue.